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REGISTRATION FREQUENTLY ASKED QUESTIONS


Purpose of registration

How to Use the Free Trial

How to Subscribe

Privacy Policy

Other Uses of Data Provided

Security

Lost User Name or Password

Termination

Advantages over Other Sites

Browsers

Time Limits

Copyright Permission

1. What is this registraton for?

You are also requested to read the Terms & Conditions carefully.

2. How do I use the Free Trial registration?

Click 'Please REGISTER HERE' in the Free Trial block at the bottom of the Home Page.

Then complete the form. Upon completion of the form you will be asked to review the details and then submit these. Please keep a note of these details.

Shortly thereafter you should receive an email at the address you provided. This email will state "Your Registration for the Encyclopedia of Real Estate Terms Online Trial needs to be activated".

Please click on the link in the email (or copy this to your browser) and you will be directed to the page headed "Free Trial has been activated".

You will then be able to login to the site using your User Name and Password (a separate email will be sent with those details).
The first time you login you will be asked to complete a short form to confirm the computer you are using. This is because use is only available from one computer at a time and you will be asked for the same information if you change to another computer.

Please note: your security First Name, Last Name, Security Question and email address are personal and can only be used by the person who subscribed (see Terms and Conditions) for more information.

You can check or change you login details at any time after you login by going to the 'Profile' tab at the top of the Terms page.

3. How do I subscribe?

View the Subscription Prices and decide on the number of Users that are likely to need access to the Encyclopedia.

Then, based on the appropriate number of Users, select the Currency in which you would like to pay. You will be given the option to pay by a secure facility (if you wish to pay by an alternative means, please use the subscription query form on that page).

Upon completion of the payment an email will be sent for you to activate the subscription and then you will receive confirmation of your login details.

That is all. The site is ready for you to use for the subscription period. You will be sent a reminder before the subscription expires.

You can check or change you login details at any time after you login by going to the 'Profile' tab at the top of the Terms page.

4. Will the information I provide go to any third parties?

No. Any information is only available to Delta Alpha. Plase see our Privacy Policy for futher information.

5. Will the information I provide be used for any other purpose than registration?

The details will only be used by Delta Alpha Publishing in conection with this web site, e.g to notify you of changes, updates, price changes or special offers for the Encyclopedia of Real Estate Terms.

6. What security provisions are used for this site?

We are aware of concerns about internet security and our policies and procedures are set out on the Security page. If you have any further concerns, please use the form at the end of that page.

7. What if I loose my User Name or Password

Click on Forgotten Password? on the Home page. You will be required to enter your first and last name, the answer to your secret question (choose the appropriate question from the drop down), and your email address. The password

8. How may I terminate the License?

The Free Trial expires at the end of the 15-days. The Subscription License Agreement may only be terminated at the end of the twelve month period (unless terminated by the Licensor in accordance with the provisions of the Agreement - see Terms & Conditions).

9. What can I find on this site that I cannot find elsewhere on the internet?

10. With which internet browser does the Online Encyclopedia work?

The Encyclopedia should work with all popular browsers. It has been developed for use with Explorer 7.0 or above, Moxilla Firefox 3.0 or above. It works best with the most recent version of Firefox or Explorer 8.0 (please go to our Contact page and let us know if there is a problem with the browser you are using).

11. Is there any limit on the time that the site may be accessed?

No, a Registered User may access the site at any time for an unlimited period of time (unless the service is interrupted or suspended by a technical problem outside the control of the Licensor). In the event of a change of computer (e.g. desktop to laptop) you will be required to authenticate the new computer and a user may only access the site from one computer at any one time — see Terms & Conditions.

12. Can I make copies of the text?

Yes, but there are limitations placed on the amount of information that can be downloaded at any time.
All material on the site is subject to the copyright of Delta Alpha Publishing and any reproduced material must be approved by Delta Alpha Publishing.

Approved text must include the designation:

"Extracted from the Encyclopedia of Real Estate Terms Online", © Delta Alpha Publishing, All Rights Reserved.

In the event that any information from this site is used on a web site you also are required to:

Go to FAQ for more Questions on use of the Encyclopedia of Real Estate Terms ONLINE

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